Q1. How often do you experience payroll errors?

Rarely or never
Once or twice a quarter
Monthly
Weekly or more often

Q2. How long does it take to run a full payroll cycle?

Less than 2 hours
2–4 hours
Half a day
A full day or more

Q3. How confident are you in your ACA and compliance reporting?

Very confident — we’ve never had an issue
Mostly confident — minor issues occasionally
Somewhat concerned — we rely on our provider to catch things
Not confident — compliance is a real worry

Q4. When you contact your payroll provider with an issue, how quickly is it resolved?

Same day
Within a week
It takes weeks
Issues often go unresolved

Q5. How well are you using UKG Ready’s reporting and analytics?

Extensively — it’s a core part of how we manage the business
Somewhat — we run basic reports
Minimally — we export to Excel for everything
We don’t use reporting at all

Q6. What percentage of your employees actively use UKG Ready self-service?

Over 75%
50–75%
25–50%
Less than 25%

Q7. How would you rate your benefits administration process?

Smooth and mostly automated
Manageable but manual in places
Frustrating — lots of manual work and errors
It’s a mess — we dread open enrollment

Q8. Overall, how satisfied are you with your current HR and payroll setup?

Very satisfied — it works great
Mostly satisfied — some room for improvement
Frustrated — it’s not delivering what we were promised
Ready to make a change