Human Capital Management Solutions for Hospitality Services
HCM Tools Ready to Serve Your Business Needs
In the hospitality industry, success comes down to one essential factor: service. An engaged, well-trained staff can deliver top-notch hospitality to guests and patrons, setting your business apart.
Axiom Human Resource Solutions’ comprehensive HCM software can empower your employees to provide high-quality service to every guest who visits your restaurant, bar, hotel, or resort. By strategically investing in your employees, you set them up to go the extra mile and create memorable guest experiences, ensuring customer satisfaction and creating repeat business.
How Does Axiom Help Businesses in the Hospitality Services Industry?
Managing a workforce in the hospitality industry comes with a unique set of challenges. Finding the right talent, administering benefits, navigating the employee lifecycle — it’s all easier said than done. Fortunately, there’s a solution to streamline workforce management and put the focus back on your organization’s most powerful asset: its people.
Axiom caters to hospitality businesses by offering HCM systems that address common HR challenges within your industry. We enable you to manage talent effectively, increase workforce productivity, and create a positive work environment, leading to increased profitability for your business.
Increasing Efficiency
Axiom offers a single HCM platform solution to integrate manual processes that demand too much of your time, such as payroll, time tracking, benefits administration, and performance management. It also eliminates the need for multiple systems, which can simplify business processes to save you valuable time and resources.
Addressing Scheduling Challenges
Changing customer demands and fluctuating seasonal needs can make scheduling a complex task for many hospitality businesses. Axiom offers solutions like UKG Ready Scheduler, which optimizes staff schedules by taking into account both business needs and employee preferences. When you address scheduling challenges that can bring down morale, you can improve employee satisfaction and reduce turnover rates.
Maintaining Compliance
Whether you’re managing a staff of 10 or 1,000, it’s essential to remain compliant with changing HR regulations. Axiom can help your HR teams stay up-to-date on compliance with expert guidance, ensuring your hospitality business operates legally and avoids costly mistakes.
Attracting and Retaining Top Talent
In hospitality, the employees you hire have a direct impact on the organization’s bottom line. Make sure you’re hiring the top talent for your business by creating a strong employer brand. Axiom can help you implement effective talent management strategies to attract and retain employees by providing a positive work experience.
Axiom Partners with UKG for Hospitality Solutions
To deliver an integrated approach to workforce management, we partner with Ultimate Kronos Group (UKG) to develop custom human capital management solutions for our clients. Together, we offer several tools to benefit hospitality businesses, including restaurants, bars, hotels, inns, resorts, casinos, event venues, and more.
UKG Ready HR
UKG Ready HR is a comprehensive human resources information system (HRIS) designed to help you get the best return on your human capital investment. More than automating HR tasks, staying compliant with regulations, and improving the employee experience, this platform serves as a central hub for employee data, enhancing your workforce management in various ways.
- Centralized database: Say goodbye to complicated spreadsheets and paper files. UKG Ready HR stores and manages all your employees’ information in a single, secure location.
- Automated workflows: Automate tedious HR functions, such as onboarding, employee training, and leave requests, which frees you up to focus on business strategy and long-term initiatives.
- Employee self-service: With this system, employees can access their pay stubs, update their personal information, and manage their benefits through an easy-to-use online portal. Not only does it give your employees more control over their data, it also reduces the burden on your HR team.
- Streamlined communication: Make it easy for your teams to stay in touch and keep visibility intact. Use news feeds and notifications to share important information and leverage communication channels for employees to share their feedback.
- Reporting and analytics: With in-depth reports and key insights into HR metrics, you have access to various workforce data at your fingertips. You can use this information to make more intelligent workforce decisions.
- Scalability: Plan for future business growth with a flexible HRIS that can scale with your organization.
UKG Ready Scheduler
In the hospitality industry, employee scheduling can be complex and frustrating — not to mention a drain on HR resources. Take control of the scheduling process with UKG Ready Scheduler. This streamlined software solution can automatically generate schedules that consider various factors, including:
- Business needs: Build schedules based on forecasted workloads and the required skills for different shifts. You can also take budget considerations into account to achieve higher profit margins.
- Employee preferences: Don’t stretch your employees to their limits. Create schedules that consider their specialized skills, availability, and desired hours to maintain a happy and productive workforce.
- Compliance rules: When developing schedules, the system uses specific criteria to identify the right people for different shifts. If you make changes that go against regulations, such as overtime hours or fair scheduling practices, it notifies you so you can make changes easily.
With UKG Ready Scheduler, you can save time, money, and resources on scheduling tasks, in addition to:
- Improving efficiency: The all-in-one solution automates scheduling tasks, allowing you to quickly create and manage new or existing schedules.
- Optimizing staffing: You need the right people available at all times. AI forecasting uses machine learning processes to create best-fit schedules based on employees’ skills, preferences, and availability.
- Controlling costs: With real-time insights into scheduling hours and labor costs, you can easily stay within your budget while meeting staffing demands.
- Increasing transparency: Give employees the ability to view their schedules or request changes. These employee self-service features can increase transparency between HR and the entire workforce.
- Empowering employees: The UKG Ready Scheduler comes with functionalities that make employees more autonomous, such as giving them the option to pick up shifts they want to work.
Ready to Learn More?
We know you have a lot on your plate as an HR manager in the hospitality industry. Make your job easier with an all-in-one human capital management solution from Axiom and UKG.
From recruiting and hiring to onboarding and retaining talent, we can help you improve efficiency, increase employee engagement, and achieve business goals. Contact us today to request more information about our HCM software.
