Axiom is a UKG Ready Preferred Partner and Authorized Reseller. UKG's reseller program lets partners deliver the UKG Ready product family under co-branded or private-label models while providing their own implementation and service experience. Here is what Axiom's model includes and what buyers should verify.
Quick Answer: A UKG Ready reseller delivers products from the UKG Ready family with partner-led implementation, configuration, support, and optional payroll or HR services. With Axiom, clients get a named service team and public service-tier pricing. The underlying product family is UKG Ready, but packaging, branding, contracts, responsibilities, and transition requirements can differ—confirm the exact written scope.
Same product family, different delivery ownership
UKG Ready provides the core HR, payroll, time, and scheduling product family. Through Axiom, the commercial package and service layer are scoped by Axiom around that technology. The practical difference is who owns discovery, configuration, testing, payroll operations, ongoing changes, and escalation.
UKG offers its own implementation and support resources. Axiom's model assigns named owners who stay close to the account. Buyers should compare the actual named roles and service terms in both proposals instead of assuming a service experience from the purchase channel alone.
What the partner model includes
Implementation by people who will live with it. The team that configures your system is the team that supports it afterward. That changes the incentives. Nobody cuts corners on a build they'll be answering for next year.
Ongoing configuration ownership. New location, new union contract, new PTO policy: changes get made by people who know your setup, not explained from scratch to a rotating rep.
Optional managed services. This is where the model earns its keep. We can run your payroll operation on top of the platform. Managed payroll runs $30 to $50 per employee per month. Full HR outsourcing runs $50 to $75. Software-only starts at $5 to $10. The complete pricing breakdown is public because we think it should be.
Industry-informed configuration. Shift differentials for hospitals, certified-payroll workflows for contractors, and attendance policies for plants are scoped from patterns Axiom has implemented before. They still require discovery, configuration, testing, and client approval.
Who this fits
Companies with 50 to 2,000 employees that want enterprise-grade HCM without building an internal team to babysit it. Our client base concentrates in healthcare and senior living, construction, manufacturing, and skilled trades, because those are the industries where configuration depth matters most.
Partner vs direct at a glance
| Buyer question | UKG direct proposal | Axiom reseller proposal |
|---|---|---|
| Product scope | Confirm the quoted UKG Ready plan and add-ons | Confirm the quoted UKG Ready plan, branding, and add-ons |
| Implementation | Name the project roles, testing plan, and handoff | Axiom names owners for discovery, build, test, and launch |
| Ongoing support | Document coverage, escalation, and configuration terms | Named Axiom service team under the contracted scope |
| Managed services | Confirm available UKG services in the proposal | $30–50 PEPM managed payroll; $50–75 full HRO |
| Industry proof | Request references and scenario demos | Request relevant references and your scenario demo |
Common questions
Does partner delivery cost more?
It depends on the selected product plan and services. Compare total three-year cost, including implementation, clocks, integrations, payroll operations, support, renewals, and internal administrator time—not a single PEPM line.
Are we locked to the partner?
Contract, tenant, data, and transition terms vary. Ask who owns the tenant, how data is exported, what happens to integrations, and whether a channel change requires migration or reimplementation. Get the exit and transition terms in writing.
Is the support really different?
Axiom's model assigns named owners, but buyers should verify the experience. Ask for relevant references, meet the proposed team, and inspect the service agreement. For a deeper comparison, read UKG partner vs direct: 5 key differences.
