Person-Centered Care: Transforming Your LTC Organization

In long-term care, we all have the goal of taking care of the individual clients’ needs the best we can. After all, that’s why we’re here, right? But genuinely putting those individuals at the center of it all can be challenging when you consider the administrative minutiae we face on a day-to-day basis. Luckily, there are technology tools available to help minimize all the time taken up by manual, repetitive tasks focused on scheduling, timekeeping, payroll and other recordkeeping ­– and utilizing these tools can make all the difference when it comes to taking the best care of the people we serve.

Centralized Staffing and Scheduling
If your organization is creating and monitoring spreadsheets or keeping manual counts of who is working when and for how long, you are spending valuable time on repetitive tasks that could be automated, not to mention risking costly and potentially dangerous human error.

The right technology can help you to balance staffing levels across your organization by offering a holistic view of scheduling. Even more enticing is that the data can be collected via employee self-service. In this case, technology can save time, money, and ensure that you’re always staffing to meet client needs.

Labor Trends
Do you track the labor trends in your organization? If your answer is no, it’s time to capitalize on the opportunity to use data and gain important insight and meet your employees where they are. Employee satisfaction, retention, the opportunity to nurture relationships and increase performance are all at play.

Technology makes it possible to easily track these important trends so you understand how your organization best operates and identify downfalls so you can find quickly find resolution. You should be tracking and addressing scheduling back up trends, call-off process and overtime, just to name a few.

Do you know exactly how you’re spending and how to ensure you’re spending on the right things at the right time? The best technology tools make it possible to take a step back and look at the organization as a whole and on a granular level. Tracking payroll, spending on administrative items, having a better grasp on overtime and overall budget management are important things to continuously monitor so proper adjustments and predictions for the future can be made. Small shifts allow for dollars to be spent where they’re needed and ultimately your employees and customers will reap the benefits.

Real-Time Data
There’s no better way to get a handle on spending, need for improvement and budgeting for the future than utilizing real-time data. Gain important insight on which shifts consistently need more scheduling changes, have insight into excess overtime while it’s occurring and the ability to address issues in the moment. All of these things add up to having a better grasp on what your employees need to provide the best level of care to the people they serve.

Axiom Human Resource Solutions’ HRS Time and Attendance Solution is your one-stop-shop to take the time and stress out of Human Capital Management. Gain valuable insights into your labor trends and spending, all in real-time so your organization can focus on person centered care. For more information and to receive a free demo, contact us.