Real-Time HR is a series of real questions we receive that are then answered by qualified HR experts in the field. We publish these questions and answers to our blog to give readers accurate, timely information about trending HR topics.
We have a remote employee who is working through their lunch break. Can we require them to take it?
Answer from Celine, SHRM-CP:
Yes, generally you can and should require an employee to take a lunch break. In many states, employers are required to provide employees with rest breaks, meal breaks, or both, and are sometimes even required to provide them at specific times during an employee’s shift. An employee skipping these rest periods could result in noncompliance with those law. Additionally, an employee who works through their breaks may see negative impacts on their health and well-being, while you may see a drop in their overall productivity. It’s in everyone’s best interest that the appropriate break time is provided and taken.
Having said that, before taking any adverse action against the employee, try to find out why they’re working through their break. Perhaps they would rather take their break at a different time, or maybe their workload is so heavy they feel they have to work through breaks to keep up. We advise approaching the employee with curiosity and looking for a solution that works for both of you. If the employee continues to skip their breaks despite these efforts, you can consider whether discipline is appropriate.
Celine has over a decade of customer service experience under her belt, including healthcare and food service expertise. She’s fluent in French and proficient in Spanish, making her nearly trilingual. Céline serves on the board of a non-profit that organizes a citywide music festival. She loves spending her time exploring the outdoors, playing with her nieces and nephews, and cooking.
This Real-TIme HR post does not constitute legal advice and does not address state or local law.
Do you have an HR-related question? Send it to firstname.lastname@example.org. We will answer it and share it on our blog.