Human Resources conduct exit interviews when an employee leaves the company. Some employers limit these interviews to employees who are resigning or retiring voluntarily, but some conduct them for terminated or laid-off employees as well.

Typically, an exit interview can take two forms: face-to-face or a written questionnaire. Each has its benefits and drawbacks. A face-to-face conversation offers an opportunity to delve deeper into topics allowing for follow-up questions. Conversely, a written questionnaire may make the employee feel more comfortable and expressive but can be limiting due to its inflexible format.

Read the entire article at Apex Benefits to learn why exit interviews are a valuable tool.